Privacy policy

Last Updated: April 8, 2026

ziyademde operates this store and website, including all relevant information, content, features, tools, products and services ("Services"), to provide you, our customers, with a personalized shopping experience. ziyademde is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and share your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing and sharing of your personal information.

Please read this Privacy Policy carefully. By accessing and using any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used and shared as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information from which identifying details have been removed, such that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you reside, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from your personal information:

Contact information such as your name, address, billing address, shipping address, phone number and email address.
Financial information such as credit card, debit card and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation and other payment details.
Account information such as your username, password, security questions, preferences and settings.
Transaction information such as products you have added to your cart, added to your wish list, purchased, returned, exchanged or cancelled, and your transaction history.
Your communications with us such as information you share with us in communications when submitting a customer support request.
Device information such as information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information such as information related to your interactions with the Services, including when and how you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, for example, when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information;
Automatically through the Services, for example, from your device and through the use of cookies and similar technologies when you use our products or services or visit our websites;
From our service providers, for example, when we receive assistance from service providers to provide certain technologies or when they collect or process personal information on our behalf;
From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

Providing, Personalizing and Improving the Services. We use your personal information to perform our contract with you, process your payments, ship your orders, remember your preferences and products you are interested in, send notifications related to your account, process your purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience such as product recommendations based on what you have purchased. Using your personal information to better personalize and improve the Services may also fall within this purpose.
Marketing and Advertising. We use your personal information for marketing and promotional purposes (for example, to send you marketing, advertising and promotional communications by email, text message or mail), and to show you online advertisements for products or services on the Services or on other websites, based on your previous purchases or items added to your cart and your other activities on the Services.
Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate or take action against potential fraud, illegal, dangerous or malicious activity, protect public safety and ensure the security of our Services. When you choose to use the Services and create an account, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password or other access credentials with others.
Communicating with You. We use your personal information to provide you with customer support, respond promptly, deliver effective services and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to review or participate in legal discovery proceedings, to conduct and manage potential or existing litigation or other legal disputes, and to investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. Examples of such circumstances include:

Sharing information with Shopify and other third parties and vendors that provide services on our behalf (such as information technology management, payment processing, data analytics, customer support, cloud storage, shipping and delivery services).
Sharing information with our business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to power personalized advertising based on your online activities across different vendors and websites with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to request that your information not be shared for the purpose of targeted advertising and marketing displayed to you based on your online activities across different vendors and websites.
Sharing certain information with third parties when directed, requested by you, or with your explicit consent; for example, for product delivery to you, or when you use social media widgets or login integrations.
Sharing information with our sales partners or between other entities within our corporate group.
Sharing information in connection with business transactions such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, or the rights of our users or other individuals.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services to you. Information you provide to the Services will be transferred to and shared with Shopify and third parties outside the country in which you reside for the purpose of providing and improving the Services to you. We also use certain advanced Shopify features that leverage data and information derived from your interactions with our Store, other merchants and Shopify, in order to protect, grow and develop our business. In order to provide these advanced features, Shopify may use personal information collected in relation to your interactions with our store, other merchants and Shopify. In such cases, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights in relation to such use. For more information about how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights relating to your personal information through the Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review the privacy and security policies and other terms and conditions of those sites. We make no guarantees and accept no responsibility regarding the privacy or security of such sites, including the accuracy, completeness or reliability of information found on these sites. Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may be viewable by other users of the Services and/or users of those third-party platforms, and may be available for use by us or third parties without any restriction. The inclusion of such links on the Services does not imply any endorsement of the content of the linked platforms or the owners or operators of those platforms, unless expressly stated otherwise on the Services.

Children's Data

The Services are not designed for use by children, and we do not knowingly collect any personal information from children below the legal age of majority in the jurisdiction where you reside. If you believe your child has provided us with their personal information, you may contact us using the contact details below to request that such information be deleted. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" personal information of individuals under the age of 16 as defined under applicable law.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you transmit to us may not be secure during transmission. Therefore, we recommend that you do not use insecure communication channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights set out below. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request where permitted by law.

Right to Access/Know. You may have the right to request access to the personal information we hold about you.
Right to Deletion. You may have the right to request the deletion of the personal information we hold about you.
Right to Correction. You may have the right to request the correction of inaccurate personal information about you.
Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that this copy be transferred to a third party, under certain conditions and subject to certain exceptions.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of these at any time by using the unsubscribe option in those emails. If you opt out, we may continue to send you non-promotional emails, such as emails related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, subject to exceptions and limitations provided for under local legislation, you may also benefit from the following rights in addition to those listed above:

Objection to and Restriction of Processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.
Withdrawal of Consent: Where we process your personal information based on your consent, you have the right to withdraw that consent. Withdrawal of your consent will not affect the lawfulness of processing carried out based on consent prior to its withdrawal.

You may exercise these rights at the points indicated in the Services or by contacting us using the contact details set out below. To learn more about how Shopify uses your personal information and other rights you may have, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required under applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to demonstrate their authority to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within a reasonable time in accordance with applicable law.

Complaints

If you have a complaint about how your personal information is processed, please contact us using the contact details set out below. Depending on where you reside, you may have the right to appeal our decision or lodge a complaint with your local data protection authority by contacting us using the contact details set out below. With respect to the European Economic Area, you can find a list of the relevant data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

Where we transfer your personal information outside of the European Economic Area or the United Kingdom, unless the data is being transferred to a country that has been determined to provide an adequate level of protection, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant United Kingdom authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date and provide any notices required under applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise a right you have, please call us or send an email to info@ziyadem.de or contact us at Keup Str.98, 51063, DE. We are the data controller of your personal information under applicable data protection laws.